Frequently asked questions

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About PlumTree Autos

 Plum Tree Autos is a direct vehicle export company specializing in electric, petrol, hybrid, and commercial vehicles from China. We supply high-quality cars, trucks, specialized vehicles, and parts to customers worldwide.

Our export operations are based in China, with support offices handling logistics, documentation, and customer service across key international markets.

Vehicle Listings & Pricing

Yes. All vehicles listed on our website are either in stock or available for prompt procurement. Availability may change, so we advise acting quickly if you find a vehicle you’re interested in.

Prices are typically fixed and reflect competitive export rates. For bulk orders or fleet purchases, please contact us at sales@plumtreeautos.com for special pricing.

Prices shown usually include the vehicle cost and local China charges. Shipping, insurance, taxes, and destination port fees are not included unless stated otherwise.

Ordering & Payment

You can submit an inquiry directly from the listing page, or contact our sales team via email or WhatsApp. We will confirm vehicle availability, total cost, and shipping options.

We accept international bank transfers (T/T) as the standard method. Full payment is required before shipment unless a different agreement is made in writing.

Yes, you can reserve a vehicle with a deposit. The balance must be paid within the agreed timeframe. Failure to pay on time may result in forfeiture of your deposit.

Shipping & Delivery

Yes, we offer container shipping and RORO (Roll-on/Roll-off) options depending on your location and preferences.

Yes. We ship to most major ports in Africa, the Middle East, Latin America, Southeast Asia, and beyond.

Shipping time varies by destination. Typically, it takes 3–6 weeks from China to major global ports after payment confirmation.

Inspection & Vehicle Condition

We offer both new and used vehicles. The condition, mileage, and year of manufacture are clearly listed for each vehicle.

Yes. All vehicles undergo a basic inspection for functionality and condition. For additional inspection services, we can arrange third-party reports upon request

Documents & Importation

We offer both new and used vehicles. The condition, mileage, and year of manufacture are clearly listed for each vehicle.

Yes. All vehicles undergo a basic inspection for functionality and condition. For additional inspection services, we can arrange third-party reports upon request

After-Sales & Support

All sales are final once payment is made. Please ensure you have reviewed all vehicle details before placing an order.

While we don’t provide local mechanical support, our team is available for parts support and technical guidance post-sale.

Scams & Safety Tips

Yes. We follow strict privacy and data security practices. For details, refer to our Privacy Policy.

Always ensure you’re communicating directly with our official contact points. We never request personal payments via informal channels. Verify all bank account details before transferring funds.

Contact & Support

You can reach us via:

  • Email: sales@plumtreeautos.com
  • WhatsApp: +86 182 0176 5152‬
  • Contact Form: Available on our Contact Us page

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